Privacy Policy and Personal Data Processing

1. General provisions

1.1. This Privacy Policy (the “Policy”) applies to personal data that the User provides through the contact / inquiry form on the website K&H Trading (Trade Partners channel), available at: khtradepartners.com.

1.2. The personal data controller is K&H Trading GmbH Import-Export-Consulting, Zur Müße 7, 49434 Neuenkirchen-Vörden, Germany (HRB 215650, USt-IdNr. DE334238813) (the “Controller”).

1.3. By submitting data through the form on the Site, the User confirms agreement with this Policy.

2. Personal data processed

2.1. In the course of operating the Site, the Controller may process the following personal data of the User:

  • name;
  • email address;
  • phone number;
  • other data that the User includes in the message text.

2.2. The Controller does not collect or process special categories of personal data (health data, political opinions, etc.).

3. Purposes of processing

Personal data are processed for the following purposes:

  • handling User inquiries submitted through the contact / inquiry form;
  • preparing and sending responses to User requests;
  • follow-up communication regarding the matters described in the inquiry.

4. Legal basis for processing

4.1. Personal data are processed on the basis of the User’s voluntary consent, expressed by submitting the form on the Site and ticking the consent checkbox under the form.

4.2. The Controller acts in accordance with applicable data-protection law, including the EU General Data Protection Regulation (GDPR) where applicable, and other relevant legal requirements.

5. Processing procedures and conditions

5.1. Personal data may be processed with and without automated means.

5.2. Personal data are stored as inbound emails to the Controller’s address and/or in the email services used by the Controller.

5.3. The Controller does not transfer personal data to third parties, except where such transfer:

  • is required by applicable law;
  • is necessary to respond to the inquiry (for example, with the User’s consent).

6. Retention period

6.1. Personal data are retained until the purposes of processing are achieved or until the User withdraws consent, but not longer than required for business correspondence and for protecting the Controller’s rights and legitimate interests.

6.2. After the retention period ends or consent is withdrawn, the data are deleted or anonymized.

7. User rights

The User has the right to:

  • obtain information about the processing of their personal data;
  • request rectification, restriction, or deletion of their personal data;
  • withdraw consent to processing by contacting the Controller.

8. Controller contact details

For questions about personal data processing and to exercise their rights, the User may contact the Controller at: [email protected].

9. Changes to the Policy

9.1. The Controller may update this Policy. The current version is always available at khtradepartners.com/privacy (and localized paths such as /en/privacy).

9.2. Continued use of the Site after changes to the Policy constitutes acceptance of those changes.